Client data protection
Controls that stand up to what your cyber liability carrier asks for at renewal, documented well enough to answer the questionnaire honestly.
// Professional Services IT
Predictable, all-inclusive managed IT
Built for law firms, CPA and accounting firms, financial advisors, engineering firms, insurance agencies, and title companies that need reliable, secure IT without hiring an internal IT team. From $125 per user / month.
// Who this is for
Businesses that bill their time, not their tolerance for downtime
Your business depends on client confidentiality, deadlines, and systems that work when people need them. A missed filing deadline or compromised client file can become a business problem very quickly. We build the IT around that reality.
Law firmsCPA & accounting firmsFinancial advisorsEngineering & architectureInsurance agenciesTitle companies
// Why this is different
What professional services businesses need from their IT
An hour of downtime is rarely just an hour. When your document management system goes down, the work stops, deadlines move, and everything scheduled behind it gets pushed too.
Line-of-business support
Practice management, document management, and the vertical applications your work actually runs through.
Secure remote and hybrid work
People working from home, court, a client site, or a closing table, without opening holes in your network to make it convenient.
Reviewable documentation
Your insurer, partners, and auditors can see what we enforce. The controls are documented, not buried in a sales presentation.
// Packages
SMB Complete and SMB Essential
SMB Complete is the same platform Vulpine runs for medical practices, without the HIPAA compliance layer. Same monitoring, same security stack, same response targets.
SMB Complete
Best for businesses that want one turnkey bill covering IT, security, and their cloud workspace.
$185per user / month
$1300 / site / month minimum
- Unlimited remote and on-site support, business hours
- 24/7 monitoring, patching, and automated remediation
- Managed EDR
- Managed SIEM
- Identity threat detection (ITDR)
- Security awareness training and phishing simulations
- Network-level (site) DNS filtering
- Microsoft 365 Business Premium or Google Workspace Business Plus, your choice, same price
- Cloud mailbox and file backup, unlimited retention
- Server backup, direct-to-cloud imaging
- Vendor coordination for named covered vendors
- Monthly reporting
- Quarterly business review
- Annual technology review
- Documented technology roadmap
SMB Essential
Best for businesses that already own their cloud workspace licensing and want us to manage the environment around it.
$125per user / month
$900 / site / month minimum
- Unlimited remote support, business hours
- On-site support up to 4 hours / site / month, then billed hourly
- 24/7 monitoring, patching, and automated remediation
- Managed EDR
- Security awareness training and phishing simulations
- Server backup, direct-to-cloud imaging
- Monthly reporting
- Bring your own Microsoft 365 / Google Workspace licensing, or buy it through us
Flat monthly pricing per supported user, subject to the monthly minimum above. Includes 1 managed computer per user; additional computers $100 per month. Servers and managed mobile devices are priced separately.
// Side by side
What the difference actually buys
| Feature | Complete | Essential |
|---|---|---|
| Price | $185 / user / month | $125 / user / month |
| Monthly minimum | $1300 / site | $900 / site |
| On-site support | Unlimited | Yes, up to 4 hrs / site / month, then hourly |
| Managed SIEM | Included | Add-on |
| Identity threat detection | Included | Add-on |
| Site DNS filtering | Included | Add-on |
| Cloud mailbox / file backup | Included | Add-on |
| Microsoft 365 / Google Workspace licensing | Included | You supply, or buy through us |
| Windows device management | Included (bundled with licensing) | Add-on |
| Business review cadence | Quarterly | Annual (quarterly available as an upgrade) |
| Documented technology roadmap | Included | Not available |
| Vendor coordination | Full | Limited |
See the full pricing and à la carte menu for the add-ons above and more.
If you already pay retail for Microsoft 365, send us the invoice. We’ll show you whether Complete or Essential actually costs less.
// Always included
In both packages, regardless of what you pay
These aren't the differences between the packages. They're the baseline every Vulpine client gets, regardless of which one they choose.
A named point of contact
Someone who knows your environment before they open the ticket, not a queue that starts from zero every time.
Published response targets
P1 through P4, in writing, with a one-hour response on critical incidents around the clock. Our targets are on the website, not in an appendix.
Quarterly documented restore testing
No provider can guarantee zero data loss. We can prove your backups restore, on a schedule, with a document that says so.
Enforced MFA
Across email, remote access, and cloud portals, with legacy authentication protocols disabled. Not optional, not per-user.
A documented security baseline
The floor every managed device has to meet. If a prospective vendor cannot tell you theirs in plain English, ask why.
Structured onboarding
Discovery, documentation, deployment, and transition. Charged once, the greater of one month of your service rate or $1500, billed at the start of the project.
// Common additions
The extras we see most often
Servers and managed 1Password are common additions to these packages. Device-specific coverage, package upgrades, and project work are listed on the full pricing page.
- Server maintenance, physical or virtual$275 per server / monthIncludes patching, monitoring, and backup. Server licensing is not included.
- Mobile device management (MDM)$10 per user / monthIncludes enrollment, policy enforcement, and support for iOS and Android devices.
- Managed 1Password Business$10 per user / monthProvisioning, vault structure, offboarding, and support handled for your team.
Next step
Not sure which package fits?
The assessment answers that. We’ll look at your current environment, count what you actually need covered, and give you a real number, not a range.
We respond within one business day to schedule the 30-minute discovery call.
